Do you accept Purchase Orders?
We accept purchase orders. If you need a formal quote for your PO you can request one online or send a request for quote to [email protected]. Email us the corresponding purchase order based on the quote to [email protected]. We will invoice you for the product(s). If you need a w-9 you can download a copy HERE. We may request a credit reference if you are a new client. You can find that HERE and send it along with your quote. It won’t delay the processing of your order by more than 72 business hours.
Does K2 drop ship or keep units in stock?
We keep hundreds of units in stock in our warehouse. Occasionally, we have units that are out of stock or on backorder. If you have an urgent need, please call to check availability.
Does K2 give discounts?
K2 offers immediate discounts for government/military, educational institutions, small rural and urban facilities. Reseller and volume discounts are available, please call for information.
Does K2 sell refurbished items?
Units receive shipping damage and are returned to us unused. Most have only cosmetic damage. We test the units for at least 72 hours and price them for resale. Refurbished units carry a 1-year replacement warranty. We will repair or replace the unit with another refurbished unit if it fails during the first 12 months of ownership. Prices for these units vary based on the damage to the unit.
Does K2 offer a referral program?
Yes. For information on the Referral Program please contact us.
How do I get a quote?
There are three ways to get a quote. You can get a quote by following the directions on the quote page. You can call us at (888) 229-1618 or you can request a quote via our chat feature on our home page.
Do you charge tax?
We are an online store based in North Carolina. We charge tax on online or phone orders in states where we have reached NEXUS.