How do I cancel an order?
You may cancel your order any time before shipment. Once a unit ships, please follow the steps for a return. Cancelation is not permitted after shipment. The customer shall be responsible for all shipping charges related to returns if you choose to cancel an order after a shipment has been booked. A shipment is considered booked once documentation is complete and a tracking number has been generated.
Special, bulk, and orders requiring a deposit may not be canceled for a full refund. Restocking fees and all associated freight charges shall apply.